Contact Us
Got a question about one of our reviews, a correction to flag, or feedback on your experience with a casino we cover? This page explains the best way to reach the saalt.org editorial team and what to expect when you do.
Reach the Editorial Team
The quickest way to contact us is by email at [email protected]. We read every message and aim to reply within 48 hours on business days. If your query is time-sensitive — for example, a factual error you believe needs urgent correction — please say so in your subject line and we will prioritise it.
We do not currently operate a live chat or telephone support line. Email is the single channel through which we handle all editorial, commercial and reader enquiries.
What We Can Help With
- Review accuracy: If you believe a detail in one of our casino write-ups is out of date or incorrect, please tell us which page, what the issue is, and any evidence you can share. We take editorial accuracy seriously and will investigate and update promptly where warranted.
- Reader experience: If you've used a casino we have reviewed and your experience differed significantly from our assessment, we want to know. Real reader accounts help us keep comparisons grounded and honest.
- Responsible gambling concerns: If you or someone you know is struggling with gambling, please visit our responsible gambling page for tools, self-exclusion information and links to support services. For urgent help, contact the National Council on Problem Gambling helpline at 1-800-522-4700, available 24 hours a day.
- Commercial and partnership enquiries: If you represent a licensed casino operator and have a commercial question, you are welcome to email us. Note that commercial relationships do not influence editorial ratings or rankings on this site.
- General questions: Queries about how our ratings work, what our editorial standards are, or how we select the casinos we cover are all welcome.
About This Site
saalt.org is an independent comparison and review site covering online casinos available to residents of the United States. All casinos reviewed on this site are assessed on criteria including licensing and regulation, game range, banking options, bonus terms and responsible gambling provision. Our editorial team researches and verifies listings; we do not test or deposit our own funds at the casinos we review.
We may earn a commission if you sign up to a casino through a link on this site. That commercial arrangement never determines a casino's ranking or rating. You can read more about who we are and how the site works on our About Us page.
A Note on Gambling Eligibility
Online casino gambling in the United States is regulated at the state level. To play at any real-money online casino legally, you must generally be at least 21 years of age, be physically located within a state where online casino gambling is licensed, and meet any additional eligibility requirements set by the platform. If you are unsure whether a specific casino is available in your state, we recommend checking directly with the operator before registering.
saalt.org does not provide legal advice. If you have a specific regulatory question, consult your state's gaming control board or a qualified legal professional.
Response Times and What Happens Next
- Send your message to [email protected] with a clear subject line.
- You will receive an acknowledgement — typically within one business day.
- If your message concerns a factual correction, our editorial team will review the relevant page and respond with our findings.
- If your message concerns a commercial matter, it will be forwarded to the appropriate contact.
- All other enquiries are handled directly by the team, usually within 48 hours.
Feedback on Our Reviews
Our casino assessments are updated on a rolling basis, but the online gambling market moves quickly. Bonus offers change, banking options expand or contract, and operators update their terms. If you notice something on a review page that no longer reflects the current reality, letting us know helps every reader who lands on that page after you.
Useful feedback usually includes the name of the casino, the specific detail that appears wrong, and — where possible — a link or screenshot of the current correct information. We do not require you to share personal account details, and you should never send those by email.
For context on the casinos we currently rate most highly, as well as the terms attached to their welcome offers, see the ranked listings displayed on this page. Full write-ups, bonus breakdowns and our methodology are covered across the site. Our Terms and Conditions explain the basis on which this site operates and the limits of the information we provide.
Responsible Gambling Resources
We include this on every contact page because it matters. If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, please reach out for support rather than continuing to play.
- National Council on Problem Gambling (NCPG): 1-800-522-4700 — free, confidential, 24/7.
- Gamblers Anonymous: ga.org — peer support groups across the US.
- State self-exclusion programmes: Most states with licensed online gambling operate voluntary self-exclusion schemes. Contact your state's gaming authority or the casino directly to enrol.
Our responsible gambling section covers deposit limits, time limits, cooling-off periods and how to use the tools that licensed operators are required to provide.